Returns

We want you to feel confident about your purchase. If you are not satisfied with your order, you may request a return within 14 days of delivery.

To start a return, please contact us at help@sageindigoplay.com with your order number and reason for return before sending the item back.

To be eligible for a return, items must be unworn, unwashed, unused, in original condition, with original labels intact, and in original packaging when applicable.

For hygiene reasons, we are unable to accept returns on items that have been worn, washed, used, damaged after delivery, or returned in poor condition.

Return Shipping

Customers are responsible for return shipping costs unless the item arrived damaged, defective, or incorrect.

Original shipping fees are non-refundable unless the return is due to our error.

Refunds

Once we receive and inspect the returned item, we will issue a refund to the original payment method if the return is approved.

Please allow time for your bank or credit card company to process and post the refund.

Exchanges

Because we are a small shop with limited inventory, exchanges depend on product and size availability.

If you need a different size, please contact us as soon as possible and we will let you know what is available.

Damaged or Incorrect Items

Please inspect your order when it arrives.

If you receive a damaged, defective, or incorrect item, contact us within 7 days of delivery with your order number and photos of the issue. We will review the situation and work with you to make it right.

Final Sale Items

Final sale items are not eligible for return or exchange. Any final sale items will be noted on the product page.

Contact

For return requests or order questions, please contact us at:

help@sageindigoplay.com